Job Title: Host / Experience Host (with Security Duties)
Reports To: Venue/Operations Manager
We’re seeking an enthusiastic Host to welcome guests and ensure a smooth, engaging, and safe experience. This role blends guest services with light security duties in a dynamic, immersive environment.
Key Responsibilities:
Greet guests and provide directions to areas and experiences
Answer questions and act as a brand ambassador
Maintain clean, organized host stations and manage POS transactions
Monitor guest flow, venue safety, and occupancy
Assist with light cleaning and table/server management
Support security by monitoring CCTV and reporting issues
Essential Skills and Abilities:
• Previous serving experience in a fast-paced entertainment venue.
• Excellent customer service and communication skills.
• Ability to memorize and recall menu items and specials.
• Strong multitasking and organizational abilities.
• Knowledge of point-of-sale systems.
• Bilingual in English and Spanish is preferred, not mandatory.